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Pricing

Published pricing. Unlimited seats. Month-to-month.

Choose by how many locations you run. Every plan includes the whole product and a seat for everyone on your team. There is no setup fee and no annual contract: stop at the end of any month.

  • Unlimited staff seats
  • No setup fee
  • Month-to-month

Essentials

One office and one front desk.

$499per month

Locations
1
AI minutes
1,200
Texts
2,000
Over plan, per minute
$0.20
Over plan, per text
$0.025
Talk through Essentials

Practice

A multi-location practice with shared staff.

$999per month

Locations
3
AI minutes
3,000
Texts
6,000
Over plan, per minute
$0.20
Over plan, per text
$0.02
Talk through Practice

Group

A group with several service lines and sites.

$1,999per month

Locations
8
AI minutes
6,000
Texts
15,000
Over plan, per minute
$0.18
Over plan, per text
By quote
Talk through Group

Each location beyond your plan is $199 a month. Staff seats are never counted.

Included on every plan

  • The staff inbox: My assignments, Unassigned, Urgent, grouped by location
  • Texting on your own numbers, with carrier-confirmed delivery
  • Routing and hours per location, with a transfer order that cannot loop
  • Locked crisis and recording-notice wording, with clinician approval
  • Versioned settings with compare, rollback and a test number
  • Private groups for psychiatry, therapy and ketamine teams
  • An access log for every conversation opened
  • Emails that carry no patient details

How billing works

How do we pay?

We invoice you monthly. Online checkout is not switched on yet, so nothing is charged to a card from this site.

What happens if we go over our plan?

Extra AI minutes are $0.20 or $0.18 each and extra texts are priced per plan above. We do not bill overage until your usage meter is live in your dashboard, so you see every minute before it is invoiced.

What counts as a location?

Each office with its own hours and front desk. If you are unsure how to count yours, we will size it with you before you sign anything.

Can we change plans?

Yes. Plans are month-to-month, so a change up or down takes effect with the next month.

Not sure which plan fits? We will size it with you on a walkthrough.

Book a walkthrough
Pricing | Pilar